Terms of service
Terms of Service
This website, referred to in these Terms as the “Site”, is operated by MGLOBEX LLC, a company registered in the United States with its registered office at:
7901 4th St N, Ste 13494
St. Petersburg, FL 33702
United States
Throughout the Site, the terms “we”, “us”, “our” and “VYORÉNA” refer to MGLOBEX LLC. The terms “you” and “your” refer to the user, visitor or customer.
By accessing the Site or purchasing a product from us, you agree to be bound by these Terms of Service (“Terms”), together with our Refund and Returns Policy, Shipping Policy and Privacy Policy, each of which is incorporated into these Terms by reference.
If you do not agree to these Terms, please do not use the Site.
We may update these Terms from time to time by publishing the revised version on this page. Where required by law, we will provide appropriate notice of material changes. Your continued use of the Site after the updated Terms become effective constitutes acceptance of those changes.
1. Eligibility
By using the Site, you confirm that you are at least the age of majority in your country or place of residence.
You agree to provide accurate, current and complete information when placing an order or creating an account.
You must not use the Site or our products for any unlawful, fraudulent or unauthorised purpose, or in any way that violates applicable laws or regulations.
2. Products and Pricing
We make reasonable efforts to ensure that product descriptions, photographs, specifications, availability and prices displayed on the Site are accurate.
However, colours and product appearance may vary slightly depending on your screen, device settings, lighting conditions and manufacturing variations.
All prices are displayed in the currency selected or shown at checkout and may be changed without notice before an order is placed.
We reserve the right, where reasonably necessary, to:
- Limit the quantity of products available for purchase
- Refuse or cancel an order
- Correct pricing, product or availability errors
- Modify or discontinue a product
- Restrict sales to particular locations or customers
Our products may include bags, accessories and other consumer lifestyle products.
Product features and benefits are described for general informational purposes. Customers should use each product in accordance with the instructions, care information and intended use provided with the product or displayed on the Site.
3. Orders and Payment
By placing an order, you agree to provide current, complete and accurate purchase, billing, delivery and contact information.
Submitting an order does not guarantee acceptance. An order is accepted when we send you an order confirmation or otherwise confirm that the order is being processed.
We may refuse, limit or cancel an order where reasonably necessary, including where:
- A product is unavailable
- Pricing or product information contains an error
- Payment cannot be authorised
- Delivery information is incomplete or invalid
- We reasonably suspect fraud, misuse or an unauthorised transaction
- The order appears to have been placed for unauthorised resale
Where we cancel an order after payment has been collected, the applicable amount will be refunded to the original payment method.
Payments are processed through third-party payment providers. Payment information is handled in accordance with the security and privacy practices of the applicable provider.
4. Delivery
Delivery times shown on the Site are estimates unless expressly stated otherwise.
Delivery may be affected by circumstances outside our reasonable control, including courier delays, customs procedures, severe weather, public holidays, transportation disruption or inaccurate delivery information.
Customers are responsible for providing a complete and accurate delivery address.
Further information regarding processing times, delivery estimates, tracking and unclaimed parcels is available in our Shipping Policy.
5. Returns and Refunds
Returns, cancellations, damaged products and refunds are governed by our Refund and Returns Policy.
Nothing in these Terms limits any mandatory cancellation, refund, repair, replacement or other consumer rights available under applicable law.
6. Product Use and Care
Products must be used only for their intended purpose and in accordance with any care instructions, warnings or guidance supplied with the product.
You are responsible for checking the product before use and ensuring that straps, clips, buckles, zips and other components are properly secured.
We are not responsible for damage caused by:
- Misuse or improper handling
- Failure to follow product-care instructions
- Unauthorised alterations or repairs
- Excessive loading beyond the product’s intended capacity
- Normal wear and tear
- Accidents or external damage occurring after delivery
This section does not affect your legal rights where a product is faulty, damaged when delivered, incorrectly supplied or not as described.
7. Intellectual Property
All content made available through the Site—including text, photographs, product images, videos, logos, graphics, layouts, designs, product names and branding—is owned by or licensed to MGLOBEX LLC and is protected by applicable intellectual-property laws.
The VYORÉNA name, logos, product photographs, designs and other brand materials may not be copied, reproduced, modified, distributed, published, commercially exploited or used without our prior written permission.
You may access and use the Site only for personal and non-commercial purposes.
Unauthorised use of Site content may violate copyright, trademark and other applicable laws.
8. Reviews and User-Submitted Content
Where the Site allows customers to submit reviews, photographs, comments or other content, you confirm that:
- The content is accurate and based on your genuine experience
- You have the right to submit the content
- The content does not violate another person’s rights
- The content is not unlawful, misleading, abusive or fraudulent
You grant us a non-exclusive, worldwide and royalty-free licence to display, reproduce and use submitted content in connection with operating and promoting VYORÉNA, subject to applicable privacy and consumer laws.
We may remove content that violates these Terms or applicable law.
9. Third-Party Links and Services
The Site may contain links to third-party websites or use services provided by third parties, including payment processors, delivery providers, analytics services and social-media platforms.
We do not control third-party websites or services and are not responsible for their content, availability, security or privacy practices.
Your use of third-party services may be subject to separate terms and privacy policies.
10. Site Availability and Accuracy
We make reasonable efforts to keep the Site available, secure and accurate.
However, we do not guarantee that the Site will always be uninterrupted, completely error-free or free from temporary technical issues.
We may temporarily suspend, restrict or modify access to the Site for maintenance, security, technical or operational reasons.
We may correct errors, inaccuracies or omissions relating to product information, pricing, promotions, delivery charges, availability or other Site content.
11. Limitation of Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for:
- Death or personal injury caused by negligence
- Fraud or fraudulent misrepresentation
- Deliberate misconduct
- Breach of mandatory consumer rights
- Any other liability that cannot legally be excluded
To the fullest extent permitted by law, MGLOBEX LLC will not be responsible for indirect, incidental or consequential losses that were not reasonably foreseeable when the contract was formed.
We are not responsible for business losses where a product was purchased primarily for personal or household use.
Our responsibility for defective, damaged, incorrectly supplied or misdescribed products remains subject to applicable consumer-protection law and our Refund and Returns Policy.
12. Prohibited Uses
You must not use the Site:
- For unlawful or fraudulent purposes
- To violate intellectual-property or privacy rights
- To transmit malicious code, viruses or harmful material
- To collect information about other users without permission
- To interfere with the security or operation of the Site
- To submit false orders, reviews or payment information
- To impersonate another person or organisation
- To engage in unauthorised resale or commercial exploitation
We may suspend or terminate access to the Site where these Terms are materially violated.
13. Indemnification
To the extent permitted by law, you are responsible for reasonable losses, costs or claims directly resulting from your unlawful use of the Site, infringement of another person’s rights or material breach of these Terms.
This section does not require a consumer to compensate us for losses caused by our own negligence, breach of contract or unlawful conduct.
14. Severability
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be limited or removed only to the extent necessary.
The remaining provisions will continue to remain in effect.
15. No Waiver
If we do not immediately enforce a provision of these Terms, this does not mean that we have waived our right to enforce it later.
Any waiver must be made in writing to be effective.
16. Governing Law
These Terms are governed by the laws of the State of Florida and the applicable federal laws of the United States, without regard to conflict-of-law principles.
However, if you are purchasing as a consumer in the United Kingdom or another country, you will continue to benefit from any mandatory consumer-protection laws that apply in your country of residence.
Nothing in this section prevents a consumer from bringing a claim before a court that has jurisdiction under applicable mandatory consumer law.
17. Entire Agreement
These Terms, together with our Refund and Returns Policy, Shipping Policy, Privacy Policy and any other policies referenced on the Site, constitute the agreement between you and MGLOBEX LLC regarding your use of the Site and purchase of products.
18. Contact Us
Questions about these Terms may be sent to:
VYORÉNA
Legal company name: MGLOBEX LLC
Email: info@vyorena.com
Registered business address:
7901 4th St N, Ste 13494
St. Petersburg, FL 33702
United States
Customer support hours:
Monday to Friday
9:00 A.M.–6:00 P.M. UK time